FREQUENTLY ASKED QUESTIONS (FAQ)
Please read our most common questions before writing an email.
After we confirm your payment, we will proceed to ship; the shipment takes between 1 and 3 business days to reach you depending on your city.
We accept all debit and credit cards in force in Colombia; bank transfer and credit with our commercial partner Agaval.
We offer all the online security measures required by Colombian legislation.
Your data is protected and monitored by the competent authorities.
As soon as we receive your order, we confirm immediately with the bank the successful payment of the order, and we proceed to dispatch the same day if it arrives in the morning, or if it arrives in the afternoon, it is dispatched the next day.
Of course we send invoice for the purchased product.
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